When you first register, you are emailed an intake questionnaire automatically. Your first month's service will begin within two weeks of sending us back a completed questionnaire. During that time, our team reviews your website(s), blog articles, programs, products, services, and existing social media content to learn about you and your brand. We then compose content [...]
The questionnaire is very important because it is how we get to know you and your brand. Also, it gives you an opportunity to shape your campaign with your preferences. The completed questionnaire is used by our writers and account managers as the road map in creating and executing your social media strategy. We begin working [...]
Can I send you new content to post on Twitter for me? (Or: “I just posted a new blog article. Why are you not tweeting it?”)
In the Twitter Buzz program, we write and schedule tweets for you once per month. This means that on or about the same day every month, your writer will visit your account and write fresh tweets for you. We then schedule the tweets to be posted throughout the month. If you have an event, promotion, product, [...]
You sure can! If you would like to add someone to this list, log on to your Twitter account (using Twitter.com, and access that user's profile. You will see a blue "Following" or "Follow" button (depending on whether or not you are already following the user). To the left of this button is another button with [...]
Absolutely! Anything you post on your own pages will not affect your campaign. We maintain a steady presence for you and post the content that needs to be published on a consistent basis. Feel free to post your own updates on the fly, engage your followers, and share others' posts. It's fun! For those of you [...]
I keep getting direct messages from my followers with links. Is it okay if I click the links in the messages?
No! It's a very bad idea. Please do NOT ever click a link in a direct message. Chances are that it is either a virus, spam, or an autoresponder. Some of these messages are very tempting. They say things like: "Hey, is this you in this video?" or "You won't believe what this person said about [...]
When I follow certain users, I get a direct message thanking me and inviting me to visit a website, sign up for a newsletter, or like a Facebook page. Should I have an autoresponder like this on my account?
We do not recommend it. Autoresponders of this kind are generally seen as "spammy" by the Twitter community. The last thing you want is for users to report you as spam to Twitter. Too many of these can result in an account suspension. Plus, these autoresponders are largely ineffective and inappropriate. It is not likely that [...]
On Twitter, we find people in your target audience by searching for special keywords that are contained in Twitter users' profiles or actual tweets. Example: If you are a business consultant who coaches wellness professionals, we may search for terms like "Nutritionist" or "Personal Trainer" in profiles. If you are a realtor, we may search for [...]
Ghost Tweeting is a monthly subscription service. When you register for the service, your credit card is charged for your first month's service (and one-time setup fee). From that point on, your card is charged every month for as long a you choose to remain with the service. The billing is automated, so your card will [...]