I never hear much controversy over the idea of companies hiring an advertising agency to design a promotion, or a marketing firm to publicize their products and services. But when people think about outsourcing their social media marketing, a huge debate ensues.
Don’t try to snow me.
It’s not authentic if it isn’t YOU doing the posting.
It’s a big scam.
I am bewildered and confused. As an entrepreneur growing a company, do you get assistance with coding your website? How about administration tasks? Do you subcontract any of your marketing and sales? If you don’t, you aren’t growing. You can’t be successful alone. It takes support.
So why all the indignation when someone talks about outsourcing their social media marketing?
We all accept that “someone else designed your website” and “someone else wrote the copy for your sales page.” But someone else posted your content for you? Someone other than you took a phrase from your blog post and added a hashtag and posted it on Twitter? Someone saved you hours every day, while helping to spread YOUR message to the people who need to hear it?
Why do people act all horrified by that?
My thought is that they really don’t understand what outsourcing social media means. They think it means someone is pretending to be someone else. They think that someone is posting opinions and stories that aren’t authentic to the person who owns the account. They think someone is making up things that may or may not be true. They assume a masquerade.
But here is the truth: A good social media marketing firm will spread YOUR message in the most effective way.
They don’t pretend to be you. They add value to your business and they save you time. They take YOUR message, and communicate it to the people who should be hearing it. They get you more visibility and excite more people to want more from you.
So tell me – what do you think is fraudulent about outsourcing social media marketing? Let the righteous comments begin…
Thank yyou for the ausoicious writeup. It in fact was
a amusement account it. Look advanced tto more added
agreeable from you! However, how could we communicate?
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Is it Fraud to Outsource Your Marketing? | Social Media Agency | Ghost Tweeting
Nika, this is a great conversation and one that’s important to bring to light. It’s likely that people have embraced social media conversations equal to having a personal relationship with a company/personal brand. We struggled with it until we decided to include the current *signature* for the person who is making the post, so if it’s me I sign off if it’s Ashley she does. I believe it works well because no matter what the voice of the writer comes through and our readers should know who is on the other side of their screen.
Yes, I totally agree, Cindi! I have always agreed that personal relationships can never be outsourced. But if you have a message, and don’t have time to post it, it isn’t inauthentic to ask someone else to post it for you. That’s not someone pretending to be you. It’s just someone doing admin work for you.
Nice post @Nika. Yep, now that Social is a part of most marketing plans for businesses, it’s almost impossible for business owners to CREATE & MANAGE all their own marketing (including social media, blogs, etc.). But, it’s still important that business owners MONITOR their social channels to maintain authenticity.
Yes, Christina. Giving up total control and not checking in – that’s where problems begin. Of course we have to stay on top of what is going on with our brand. But trying to do it all by ourselves is business suicide!